Incidents | Obsidian HR Incidents reported on status page for Obsidian HR https://obsidian-hr.betteruptime.com/ en Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 14 Jun 2025 08:10:13 +0000 https://obsidian-hr.betteruptime.com/#d4a5aaeee23dd6c4838a5d9bf5ba86f3e299f60fbc8297b01518c1c733961afd Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 14 Jun 2025 08:05:13 +0000 https://obsidian-hr.betteruptime.com/#d4a5aaeee23dd6c4838a5d9bf5ba86f3e299f60fbc8297b01518c1c733961afd Connect Admin Portal went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Thu, 12 Jun 2025 05:50:22 +0000 https://obsidian-hr.betteruptime.com/#7f20eaf918c1c805e5a103fff1848e2e5ade96dca129065aa6089a1759124e35 Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Thu, 12 Jun 2025 05:47:21 +0000 https://obsidian-hr.betteruptime.com/#7f20eaf918c1c805e5a103fff1848e2e5ade96dca129065aa6089a1759124e35 Connect Time went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 07 Jun 2025 08:11:19 +0000 https://obsidian-hr.betteruptime.com/#83885992c21d4f29f4aa5e3980669126814c6ca68da5dc352ada9ac1ea6d972f Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 07 Jun 2025 08:03:19 +0000 https://obsidian-hr.betteruptime.com/#83885992c21d4f29f4aa5e3980669126814c6ca68da5dc352ada9ac1ea6d972f Connect Admin Portal went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Sat, 07 Jun 2025 06:27:29 +0000 https://obsidian-hr.betteruptime.com/#89062c78e66cde4ba58cc02f481e19b1625646412ada9da9171cb9610c81a8d3 Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Sat, 07 Jun 2025 06:24:28 +0000 https://obsidian-hr.betteruptime.com/#89062c78e66cde4ba58cc02f481e19b1625646412ada9da9171cb9610c81a8d3 Connect Time went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Thu, 05 Jun 2025 07:27:50 +0000 https://obsidian-hr.betteruptime.com/#d41e3f869ad765a6e1b447ee6f228e5528ba90fd7c82c4ae69cabdce4b3355da Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Thu, 05 Jun 2025 07:24:49 +0000 https://obsidian-hr.betteruptime.com/#d41e3f869ad765a6e1b447ee6f228e5528ba90fd7c82c4ae69cabdce4b3355da Connect Admin Portal went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Mon, 02 Jun 2025 05:16:28 +0000 https://obsidian-hr.betteruptime.com/#b7e4d28ebc49d443ab3c1c3691904c1f8bcf2b6d3e2fa2675dd0eb68fe7580d7 Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Mon, 02 Jun 2025 05:13:28 +0000 https://obsidian-hr.betteruptime.com/#b7e4d28ebc49d443ab3c1c3691904c1f8bcf2b6d3e2fa2675dd0eb68fe7580d7 Connect Time went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Sat, 31 May 2025 10:01:08 +0000 https://obsidian-hr.betteruptime.com/#616feb10a0c0c435681b4a88ae5e4e7a058c8eb51a69511c176abba7333db15b Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Sat, 31 May 2025 09:47:08 +0000 https://obsidian-hr.betteruptime.com/#616feb10a0c0c435681b4a88ae5e4e7a058c8eb51a69511c176abba7333db15b Connect Time went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 31 May 2025 04:17:34 +0000 https://obsidian-hr.betteruptime.com/#b09e90a551b5ebbced5575f9423f9baf9b84df7a41a13ba440c90c7a3bb7e698 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 31 May 2025 04:09:33 +0000 https://obsidian-hr.betteruptime.com/#b09e90a551b5ebbced5575f9423f9baf9b84df7a41a13ba440c90c7a3bb7e698 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 24 May 2025 08:10:52 +0000 https://obsidian-hr.betteruptime.com/#3cbd31ef048de22cf795226ff49cca3701c5d3b13bf5e7fd598a8326c1f0fc06 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 24 May 2025 08:08:53 +0000 https://obsidian-hr.betteruptime.com/#3cbd31ef048de22cf795226ff49cca3701c5d3b13bf5e7fd598a8326c1f0fc06 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sun, 18 May 2025 07:10:58 +0000 https://obsidian-hr.betteruptime.com/#763ff16bec2c41b50b4b2c83787b9841324e17a42a6c52d9dd955c00dedeb38a Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sun, 18 May 2025 02:11:53 +0000 https://obsidian-hr.betteruptime.com/#763ff16bec2c41b50b4b2c83787b9841324e17a42a6c52d9dd955c00dedeb38a Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 17 May 2025 08:10:54 +0000 https://obsidian-hr.betteruptime.com/#8dee5a960c7931e925c5071370bb2975efcdc98bf55901ec49f467c026bdc581 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 17 May 2025 08:05:52 +0000 https://obsidian-hr.betteruptime.com/#8dee5a960c7931e925c5071370bb2975efcdc98bf55901ec49f467c026bdc581 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 10 May 2025 08:09:05 +0000 https://obsidian-hr.betteruptime.com/#d070a20926d449eeb8f998c067710a93705d9f87e0e8d09367fccd63e87e1a31 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 10 May 2025 08:04:03 +0000 https://obsidian-hr.betteruptime.com/#d070a20926d449eeb8f998c067710a93705d9f87e0e8d09367fccd63e87e1a31 Connect Admin Portal went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Thu, 08 May 2025 05:36:31 +0000 https://obsidian-hr.betteruptime.com/#95fa7fcce8522df4fcaf2d05b6ccd7b2dd04b650bdd5c1bd7b839275088e797d Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Thu, 08 May 2025 05:27:29 +0000 https://obsidian-hr.betteruptime.com/#95fa7fcce8522df4fcaf2d05b6ccd7b2dd04b650bdd5c1bd7b839275088e797d Connect Time went down Copy of LIVE https://obsidian-hr.betteruptime.com/incident/555659 Wed, 07 May 2025 01:39:39 +0000 https://obsidian-hr.betteruptime.com/incident/555659#1bc4ca019964c4ddac1da015d8fd0d99e7eebdb17c8bf7623a526f93c7fecbd1 Maintenance completed Copy of LIVE https://obsidian-hr.betteruptime.com/incident/555659 Tue, 06 May 2025 01:39:39 -0000 https://obsidian-hr.betteruptime.com/incident/555659#73f83c4b5c0429e79324f0fa8df5b6c0246824241c868dff1c334da054bd842a Connect Admin Live copy to DEMO/CONV requested for Mon/Tues (May 5/6) for UKG file integration testing. Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 03 May 2025 08:09:42 +0000 https://obsidian-hr.betteruptime.com/#4161f4ea33adaf8a7d97593be70672b26bfff293c1c646c8f8e77129db4623bb Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 03 May 2025 08:04:41 +0000 https://obsidian-hr.betteruptime.com/#4161f4ea33adaf8a7d97593be70672b26bfff293c1c646c8f8e77129db4623bb Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Thu, 01 May 2025 07:16:12 +0000 https://obsidian-hr.betteruptime.com/#4d569e21713a90bca1cb7aede6bb08105bba983c34f78108840c17d6ee9c0689 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Thu, 01 May 2025 07:14:08 +0000 https://obsidian-hr.betteruptime.com/#4d569e21713a90bca1cb7aede6bb08105bba983c34f78108840c17d6ee9c0689 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 26 Apr 2025 08:10:43 +0000 https://obsidian-hr.betteruptime.com/#ce643d1ff4a949eccf522027554421b49a78d0056d9d3fcce13d837af871d288 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 26 Apr 2025 08:05:35 +0000 https://obsidian-hr.betteruptime.com/#ce643d1ff4a949eccf522027554421b49a78d0056d9d3fcce13d837af871d288 Connect Admin Portal went down Connect Time recovered https://obsidian-hr.betteruptime.com/ Thu, 24 Apr 2025 05:07:00 +0000 https://obsidian-hr.betteruptime.com/#5424e3da9bdd722d6e19578313115d1ab3aee1858010567436b7cd7576e29513 Connect Time recovered Connect Time went down https://obsidian-hr.betteruptime.com/ Thu, 24 Apr 2025 05:04:04 +0000 https://obsidian-hr.betteruptime.com/#5424e3da9bdd722d6e19578313115d1ab3aee1858010567436b7cd7576e29513 Connect Time went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 19 Apr 2025 04:46:45 +0000 https://obsidian-hr.betteruptime.com/#bceeeb6a54d250f0fd185f61e90fa796b34df76fcc6ef3c542d724a90c85aaaf Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 19 Apr 2025 04:41:44 +0000 https://obsidian-hr.betteruptime.com/#bceeeb6a54d250f0fd185f61e90fa796b34df76fcc6ef3c542d724a90c85aaaf Connect Admin Portal went down PrismHR Monthly Maintenance https://obsidian-hr.betteruptime.com/incident/541337 Sun, 13 Apr 2025 13:16:14 +0000 https://obsidian-hr.betteruptime.com/incident/541337#1403cd6e16e028cee1c9b70a3cb7284a42787785eddea963b36e8c4726b102c1 Maintenance completed PrismHR Monthly Maintenance https://obsidian-hr.betteruptime.com/incident/541337 Sun, 13 Apr 2025 13:16:14 +0000 https://obsidian-hr.betteruptime.com/incident/541337#1403cd6e16e028cee1c9b70a3cb7284a42787785eddea963b36e8c4726b102c1 Maintenance completed PrismHR Monthly Maintenance https://obsidian-hr.betteruptime.com/incident/541337 Sun, 13 Apr 2025 10:00:14 -0000 https://obsidian-hr.betteruptime.com/incident/541337#8c78485bafad347506439b5859821df8b590734cb5e587204bb6823858136ec6 In order to deliver the best possible system performance and reliability, PrismHR performs periodic System Maintenance. System Maintenance does not include software feature updates or fixes. All PrismHR accounts are maintained at least once per month. Your monthly maintenance will occur on Sunday, April 13, from 6 a.m. to 9 a.m. ET. Access to PrismHR, Informer, or the API during the scheduled maintenance period will not be available. The 2025 Maintenance Schedule is available in the Customer Resource Center. Please contact PrismHR Customer Support with any questions. PrismHR Monthly Maintenance https://obsidian-hr.betteruptime.com/incident/541337 Sun, 13 Apr 2025 10:00:14 -0000 https://obsidian-hr.betteruptime.com/incident/541337#8c78485bafad347506439b5859821df8b590734cb5e587204bb6823858136ec6 In order to deliver the best possible system performance and reliability, PrismHR performs periodic System Maintenance. System Maintenance does not include software feature updates or fixes. All PrismHR accounts are maintained at least once per month. Your monthly maintenance will occur on Sunday, April 13, from 6 a.m. to 9 a.m. ET. Access to PrismHR, Informer, or the API during the scheduled maintenance period will not be available. The 2025 Maintenance Schedule is available in the Customer Resource Center. Please contact PrismHR Customer Support with any questions. Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 12 Apr 2025 08:09:40 +0000 https://obsidian-hr.betteruptime.com/#9e3678dba735b5df1aa143fa32bd3bae8cc59fa4f42c88e17b7b62682e03327c Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 12 Apr 2025 08:04:40 +0000 https://obsidian-hr.betteruptime.com/#9e3678dba735b5df1aa143fa32bd3bae8cc59fa4f42c88e17b7b62682e03327c Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 05 Apr 2025 08:10:49 +0000 https://obsidian-hr.betteruptime.com/#62923fe679a941f63afe6753c791fbd55055915b979562b1386be9329be09f46 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 05 Apr 2025 08:05:48 +0000 https://obsidian-hr.betteruptime.com/#62923fe679a941f63afe6753c791fbd55055915b979562b1386be9329be09f46 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Thu, 03 Apr 2025 07:21:09 +0000 https://obsidian-hr.betteruptime.com/#c18e78af5d19b171e334de26961ac3d24e49890ea606b4c2e03524a67a4a7393 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Thu, 03 Apr 2025 07:18:07 +0000 https://obsidian-hr.betteruptime.com/#c18e78af5d19b171e334de26961ac3d24e49890ea606b4c2e03524a67a4a7393 Connect Admin Portal went down Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 29 Mar 2025 08:07:27 +0000 https://obsidian-hr.betteruptime.com/#3a6e163a2f2a1da5c5df3cb65c1aec7b4a1d67a7f971b94c9f0d54007d072077 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 29 Mar 2025 08:05:25 +0000 https://obsidian-hr.betteruptime.com/#3a6e163a2f2a1da5c5df3cb65c1aec7b4a1d67a7f971b94c9f0d54007d072077 Connect Admin Portal went down Copy of LIVE https://obsidian-hr.betteruptime.com/incident/536078 Fri, 28 Mar 2025 10:45:20 +0000 https://obsidian-hr.betteruptime.com/incident/536078#81c4462d3c80ac9a24d9a1cda10c0ad5f3f532a9cb8709c4116e17bb141fa8aa Maintenance completed Copy of LIVE https://obsidian-hr.betteruptime.com/incident/536078 Fri, 28 Mar 2025 10:45:20 -0000 https://obsidian-hr.betteruptime.com/incident/536078#e5bfbba1808d71b09274a67a6dbea412fc3bc892d62745c00441e71850dbf46a Connect Admin Live was copied to DEMO and CONV. Connect Admin Portal recovered https://obsidian-hr.betteruptime.com/ Sat, 22 Mar 2025 08:10:49 +0000 https://obsidian-hr.betteruptime.com/#4198b66ad93a8219090ef705fc77ff321145f0d828fbd810328ba66eb6b44690 Connect Admin Portal recovered Connect Admin Portal went down https://obsidian-hr.betteruptime.com/ Sat, 22 Mar 2025 08:05:51 +0000 https://obsidian-hr.betteruptime.com/#4198b66ad93a8219090ef705fc77ff321145f0d828fbd810328ba66eb6b44690 Connect Admin Portal went down